1. Bookings
Redwood Oasis Accommodations only accepts bookings from persons over 18 years of age. We reserve the right, always – without a statement of reasons – to refuse a booking.
2. Group bookings
It is the right of Redwood Oasis Accommodations to refuse group bookings if we feel this may be of detriment to other guests staying on the farm. We may ask single sex groups (i.e. hen or stag parties) to take over all the accommodations for the duration of their stay.
3. Prices
The prices on our website are not binding; Redwood Oasis Accommodations reserves the right to modify these prices. At the time of booking, you will be informed of the prices applicable. The price stated on the confirmation/invoice is binding unless there is an obvious error. Discounts and/or special offers can no longer be used after the confirmation/invoice has been sent by Redwood Oasis Accommodations. We reserve the right to refuse bookings which have obviously wrong prices.
4. Accommodation Rental
Please note that the accommodations are in a rural setting. There is the possibility that insects or other creatures may get into the accommodations, by booking with us, you accept this possibility as being part of the outdoors experience.
The ground around the accommodations may at times be wet or uneven, whist Redwood Oasis will make every endeavour to ensure your safety you must be aware and prepared for such eventualities.
Unless stated separately on the booking page, our accommodations are all built and equipped to the same high standard, therefore a booking does not entitle you to a particular accommodation. Should you wish, and upon us receiving and acknowledging a written request from you, we will try to place you in your requested accommodation, but we may not always be able to do so.
5. Force majeure
Force majeure as interpreted by Redwood Oasis Accommodations exists if the implementation of the agreement is entirely or partially, temporarily or permanently, prevented due to circumstances which are beyond the control of Redwood Oasis Accommodations, including threat of war, staff strikes, blockades, fire, floods, high winds and other disruptions or events. Redwood Oasis Accommodations are within their rights to close the location when we consider such circumstances as these make it necessary.